Objectives
Recently, the St. James' Settlement centre is using lots of spreadsheets for the whole workflow system. There are many duplicated fields in different spreadsheets and it’s very time-consuming and easy to have human errors to group all those spreadsheets manually into a report for Social Welfare Department. Moreover, it wastes paper as there are many attachments for each form. Last but not least, School Social Workers which are not working in the center, need to send the form via fax. It’s difficult to edit it if changes are required.
Therefore, our web-based workflow system will help them to facilitate the whole workflow. It saves paper as all the forms are filled in the web-based system. Also, it can generate report, which reduces workload of administrative staff, saves time and increases accuracy as calculations are done by the system.